Frequently Asked Questions
Where would my dog sleep?
Wherever they want: the couch, the bed, living room basically wherever they feel comfortable sleeping. Of course, we are happy to enforce any "house rules" you have for your pets (keeping them off the furniture, etc.)
Can I bring them their favorite toys and bed?
Yes, of course. They are allowed to have their special toys, treats and bed but always make sure to send in their food, because sudden changes in their diet may cause stomach upset.
Can I come and meet with you prior to boarding?
Yes! We always recommend that new clients come in with their pets for an evaluation prior to their stay with us.
Are you going to follow my feeding schedule?
Yes, We always make sure to follow your instructions when it comes to feeding habits, even if the schedule of other dogs in our home do not coincide with your dog's schedule.
My dog is a "special needs pet" , will you consider taking him in?
Pets with special needs are always welcome, however it is very important to fill out our service agreement form and always make sure to be very clear about their particular needs.
Are other dogs up to date on their shots?
Yes, all dog guests must have their shots up to date, but there may be some exeption
Are you able to administer medication?
Yes. All medication must be labeled with the instructions from your Vet.
Are you able to administer shots?
Yes, we can administer injections (such as daily insulin shots).
Are you able to perform in case of an emergency?
Yes, we have years of experience caring for dogs, if medical attention is needed we will take your pet either to his vet or an emergency veterinary office (if your vet is not available).
Will I be able to drop off/pick up my dog late in the evening?
Yes, as long as arrangements are made prior to drop off/pick up.
Can I call in to find out how my dog is doing?
Yes you may call as many times as you want, We encourage pet owners to call as often as they feel necessary. We also keep in touch with clients by test messages.
Do I need to bathe my dog before boarding?
I would rather dogs come in nice and clean, and as always flea and tick free, we're keeping the dogs in our homes, hygiene is extremely important to us.
I have a young male dog (not fixed) will you accept him as your boarder?
We recommend a meeting prior to boarding arrangements; during that meeting we will observe the dogs behavior:
-is the dog urinating inside the home?
-is the dog showing aggression towards the other dogs?
-is the dog extremely hyper or restless?
We try to accommodate everyone, but a dog that shows signs of a lack of bladder control, aggression and other negative behaviors will not be allowed to stay.
Will my dog be caged?
Absolutely not, there are no cages here, however, if you have a puppy that is being cage trained and you provide the cage, we will, as always, follow your rules regarding your pet's care!